FREQUENTLY ASKED QUESTIONS
Yes, you will receive exactly the product you see in the picture.
We take great care to ensure that our images represent the actual products as accurately as possible.
Please note, however, that slight color variations may occur due to lighting conditions or screen settings.
If you still have any questions or concerns, please feel free to contact us at any time.
You will automatically receive your receipt by email after your order is completed.
If you cannot find the receipt, please check your spam folder.
If you still need assistance, you can reach us via the contact page and we will be happy to resend the receipt to you.
To return an item, please follow these steps:
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- Contact us using the return form on our contact page or by email.
- Please provide your order number and the reason for the return.
- We will send you return instructions and a return label.
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Please note that items must be returned in their original condition and within the return period.
If you have any further questions, please do not hesitate to contact us.
Yes, we strive to restock items marked as out of stock as quickly as possible.
However, availability may depend on demand and supply chain.
If you would like to be informed about the availability of a specific item, please contact us.
We will be happy to let you know when the item is expected to be available again.